Dongguan Tungwah Hospital (“Tungwah Hospital”)

Highlights

Health care vouchers are issued and claimed through an electronic platform. Eligible elderly persons need not pre-register, collect or carry the vouchers.

Starting from 6 September 2024, elderly persons can undergo identity verification and registration at the Hong Kong Elderly Health care Voucher Greater Bay Area Pilot Scheme Registry at the lobby on 1/F, Outpatient Building of Dongguan Tungwah Hospital (“Tungwah Hospital”) by presenting a valid Hong Kong Identity Card or Certificate of Exemption issued by the Immigration Department of the Government of the Hong Kong Special Administrative Region. Elderly persons who are not having their first appointment at the hospital can make a reservation through Tungwah Hospital’s WeChat Service Account. Upon attending a medical appointment, they can wait at the designated department and await triage by the nurse. Elderly persons should mention the use of vouchers when attending the appointment. Elderly persons can then use vouchers to pay the relevant service fees at the Cashier according to the instructions of the nurse.

Elderly persons will need to provide consent to join Electronic Health Record Sharing System (“eHealth”) (if not already) before they could use vouchers outside Hong Kong.

The Tungwah Hospital will make voucher claim for the elderly person. At the same time, the record of voucher usage in the elderly person’s account will also be updated. Upon completion of the process of making voucher claim, the Tungwah Hospital will give a printed record of the voucher balance to the elderly person for retention. However, elderly persons cannot use vouchers to pay for the same episode of service with service fees being covered by national medical insurance.

Designated clinics/departments of Tungwah Hospital at which the use of health care vouchers are allowed

Health care vouchers can be used for the outpatient services, including preventive care services as well as curative and rehabilitative services, provided by the following 14 outpatient departments of the Tungwah Hospital:

• Internal Medicine Department
• Surgery Department
• Orthopedics Department
• Gynecology Department
• Ophthalmology Department
• Stomatology Department
• Emergency Medicine Department
• General Medical Practice
• Clinical Nutrition Department
• Traditional Chinese Medicine Department
• Physical Examination Department
• Dermatology Department
• Rehabilitation Department
• Clinical Psychology Department

Services applicable for the Elderly Health Care Voucher Pilot Reward Scheme

A three-year Elderly Health Care Voucher Pilot Reward Scheme (“Pilot Reward Scheme”) is rolled out under the Elderly Health Care Voucher Scheme on 13 November 2023. Through providing rewards, eligible Hong Kong elderly persons aged 65 or above are encouraged to use vouchers for receiving designated primary healthcare (“PHC”) services such as health assessment, chronic disease screening and management provided by private healthcare service providers. As long as an elderly person’s principal reason for visit to a healthcare service provider is to receive designed PHC services, the amount of vouchers used by the elderly person on that occasion can be accumulated for earning reward, which can be used for settling fees for designated PHC services in future.

Designated PHC services under the Pilot Reward Scheme are applicable to outpatient services on preventive and follow-up/ monitoring of long term conditions provided by the above-mentioned 14 designated outpatient departments of the Tungwah Hospital.

Contact

Dongguan Tungwah Hospital

Address: No. 1 Dongcheng East Road, Dongguan
Telephone enquiry: (+86) 0769-2233 3333
Website: https://www.dgtungwah.com/home.html