Nansha Division of The First Affiliated Hospital, Sun Yat-sen University (“FAH-NS”)

Highlights

Health care vouchers are issued and claimed through an electronic platform. Eligible elderly persons need not pre-register, collect or carry the vouchers.

Starting from 6 September 2024, elderly persons can undergo identity verification and registration at the Outpatient Registration/Cashier, 1/F, Building No. 1 of the Nansha Division of The First Affiliated Hospital, Sun Yat-sen University (“FAH-NS”). Elderly persons can also make reservation through the FAH-NS official mini program of WeChat by selecting “Hong Kong Elderly Health Care Voucher reservation”, or using the self-service kiosk located in the Healthcare Center. Upon attending a medical appointment, elderly persons should undergo relevant process and identity verification in person at the Medical Services Center in the Outpatient Hall by presenting a valid Hong Kong Identity Card or Certificate of Exemption issued by the Immigration Department of the Government of the Hong Kong Special Administrative Region. Elderly persons should then register on site or through the reservation platform and use vouchers to pay the relevant service fees at the Outpatient Registration/Cashier after receiving outpatient medical treatment services at the designated departments.

Elderly persons will need to provide consent to join Electronic Health Record Sharing System (“eHealth”) (if not already) before they could use vouchers outside Hong Kong.

The FAH-NS will make voucher claim for the elderly person. At the same time, the record of voucher usage in the elderly person’s account will also be updated. Upon completion of the process of making voucher claim, the FAH-NS will give a printed record of the voucher balance to the elderly person for retention. However, elderly persons cannot use vouchers to pay for the same episode of service with service fees being covered by national medical insurance.

Designated clinics/departments of FAH-NS at which the use of health care vouchers are allowed

Health care vouchers can be used for the outpatient services, including preventive care services as well as curative and rehabilitative services, provided by the following 14 outpatient departments of the FAH-NS:

• Department of Internal Medicine
• Department of Surgery
• Department of Gynecology
• Department of Ophthalmology
• Department of Otorhinolaryngology, ENT
• Department of Stomatology (yet to commence operation) ^Note
• Department of Dermatology
• Department of Rehabilitation Medicine
• Department of Traditional Chinese Medicine, TCM
• Department of Neurology
• Department of Cardiovascular Medicine
• Department of Nutrition
• Health Management Center
• Department of Emergency Medicine

Services applicable for the Elderly Health Care Voucher Pilot Reward Scheme

A three-year Elderly Health Care Voucher Pilot Reward Scheme (“Pilot Reward Scheme”) is rolled out under the Elderly Health Care Voucher Scheme on 13 November 2023. Through providing rewards, eligible Hong Kong elderly persons aged 65 or above are encouraged to use vouchers for receiving designated primary healthcare (“PHC”) services such as health assessment, chronic disease screening and management provided by private healthcare service providers. As long as an elderly person’s principal reason for visit to a healthcare service provider is to receive designed PHC services, the amount of vouchers used by the elderly person on that occasion can be accumulated for earning reward, which can be used for settling fees for designated PHC services in future.

Designated PHC services under the Pilot Reward Scheme are applicable to outpatient services on preventive and follow-up/ monitoring of long term conditions provided by the above-mentioned 14 designated outpatient departments of the FAH-NS.

Contact

Nansha Division of The First Affiliated Hospital, Sun Yat-sen University

Address: West of Hengli Island, The Pearl Bay Start-up Area, Hengli Town, Nansha District, Guangzhou
Telephone enquiry: (+86) 020-8999 8001
Website: https://nansha.fahsysu.org.cn